Everyone has met that person – or people – who fills you with so much frustration want to pull your hair out – and, unfortunately, sometimes you even have to work with them. I’ve encountered more than my fair share [...]
Everyone by now is aware of the nightmare that is staffing, especially in restaurants and retail. We can belabor the reasons, which are pretty well documented. None of those change the fact that business is coming back and employees are [...]
As we begin to come out of this debacle, I’m starting to see a lot of interest in opening new restaurants. There seems to be a glut of sideline cash in the PE and VC worlds, combined with some perceived [...]
So, we know the COVID-19 scourge still persists across the globe, however, governments have started easing lockdown restrictions and slowly allowing restaurants to get back to some form of dine-in service. This is great news for an [...]
COVID-19 has forced some crazy changes and adaptations upon the restaurant industry that will change the landscape well into 2021 and possibly well beyond. The good news is that the pandemic proved yet again how resilient and innovative the [...]
Leadership needs new tools to re-energize their teams. It is no surprise that inspiration, motivation, performance, and overall well-being are lacking for many. As we continue to flip the calendar to yet another month of this Covid-19 [...]
One of the biggest hurdles restaurants are facing is marketing and messaging to customers who have been isolated for months. Whether you want to believe it or not, there are many customers that are wary of dining out, [...]
The States are starting to reopen and the list of guidelines. The Georgia Executive Order has listed 40 different measures that restaurants need to have in place in order to reopen their dining rooms. I do realize [...]
In the world of restaurant consulting, it seems like I get asked one question everywhere I go: How can I turn my failing restaurant business around? What my clients don’t want to hear is often my first response: [...]
You already know that opening a restaurant is a labor of love. But if statistics say anything, it’s also a lesson in futility. These show that 60 percent of restaurants close within the first year, and 80 percent [...]
